TEAM International shared some findings of the latest Annual Outsourcing Survey conducted by Ernst & Young. The 2008 survey questioned more than 600 members of upper management in the largest European companies with a turnover of at least 100 million Euros. The survey came up with these findings:
• 70% of respondents reported outsourcing at least one business process to lower-cost countries;
• 49% of respondents agreed that offshore outsourcing served as an efficient cost saving tool;
• 33% pointed to better quality through hiring the specialists among the major reasons for outsourcing;
• At the industry level, the finance industry is reported to be the most mature in adopting outsourcing; banking is considered to be the most focused on IT and telecommunications outsourcing with a 75% take-up rate;
• Medium-sized companies and multinationals are the major users of offshore outsourcing;
• The majority of respondents generally report positive experience they have had with offshore outsourcing.
• 20% of European companies admitted intending to increase their outsourcing level within the next two years.
Source: Ernst and Young
• 70% of respondents reported outsourcing at least one business process to lower-cost countries;
• 49% of respondents agreed that offshore outsourcing served as an efficient cost saving tool;
• 33% pointed to better quality through hiring the specialists among the major reasons for outsourcing;
• At the industry level, the finance industry is reported to be the most mature in adopting outsourcing; banking is considered to be the most focused on IT and telecommunications outsourcing with a 75% take-up rate;
• Medium-sized companies and multinationals are the major users of offshore outsourcing;
• The majority of respondents generally report positive experience they have had with offshore outsourcing.
• 20% of European companies admitted intending to increase their outsourcing level within the next two years.
Source: Ernst and Young
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