Horses for Sources, the foremost social networking community and advisory analyst firm, published its first research report - “The IT Outsourcing and Business Process Outsourcing Industry Landscape in 2010”. The report was conducted on the basis of the opinion of 1,055 senior executives involved with either buying, selling or advising outsourcing services.
According to the report the year of 2010 is primed to be very strong for outsourcing adoption. In particular, IT outsourcing is expected to peak this year. The delivery models for standard ITO services are mature and scalable enough to cope with the demand.
Some other key findings of the report are:
- The middle-market ($750m-$3000m annual revenues) is poised to be the most active.
- Customers are anticipating more business benefits from outsourcing than merely driving out some initial cost. More than half of all customers cite the need to globalize and transform processes as prime outsourcing motives. And this is across all size classes of customers. The need to globalize is impacting all companies, and outsourcing is providing one vehicle to help firms achieve it.
- When evaluating vendors, global scale, financial stability and operational excellence are the table-stakes. Business transformation capabilities are the differentiators.
Source: Research report “The IT Outsourcing and Business Process Outsourcing Industry Landscape in 2010”
According to the report the year of 2010 is primed to be very strong for outsourcing adoption. In particular, IT outsourcing is expected to peak this year. The delivery models for standard ITO services are mature and scalable enough to cope with the demand.
Some other key findings of the report are:
- The middle-market ($750m-$3000m annual revenues) is poised to be the most active.
- Customers are anticipating more business benefits from outsourcing than merely driving out some initial cost. More than half of all customers cite the need to globalize and transform processes as prime outsourcing motives. And this is across all size classes of customers. The need to globalize is impacting all companies, and outsourcing is providing one vehicle to help firms achieve it.
- When evaluating vendors, global scale, financial stability and operational excellence are the table-stakes. Business transformation capabilities are the differentiators.
Source: Research report “The IT Outsourcing and Business Process Outsourcing Industry Landscape in 2010”
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